Knowledge of Recovery, iCloud, and Troubleshooting Troubleshoot and resolve desktop / laptop OS issues Maintain installed PCs, networks and peripherals. Identify and resolve technical problems with software applications or network systems. Configuration of MS Office, Outlook Express Installation of anti-virus on desktops and remove virus. Configuration of printers, data card, scanners etc. DVR, NVR (IP Camera) Network cabling, crimping and punching