Required Communication centre,Filing documents,Inventory Management,Email writing & Etiquette
Communicate with customers through various email, chat, and phone channels to address their inquiries and concerns. Assist customers in navigating Amazon Seller Central, guiding order management, product listings, and other platform-related queries.
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
