Job Title: Team Leader - SalesDepartment: Sales Reports To: Sales Manager
The Team Leader - Sales is responsible for managing and guiding a team of sales professionals to achieve sales targets, enhance customer satisfaction, and drive business growth. This role involves coaching, monitoring performance, developing sales strategies, and ensuring seamless execution of sales processes.
Lead, mentor, and motivate a team of sales representatives to achieve individual and team sales goals. Develop and implement effective sales strategies to drive revenue growth. Monitor and analyze team performance, providing regular feedback and training to improve effectiveness. Ensure excellent customer service and build strong relationships with clients. Conduct regular sales meetings, providing updates on targets, challenges, and achievements. Collaborate with the marketing team to create and implement promotional campaigns. Handle escalated customer concerns and ensure timely resolution. Maintain accurate sales reports and provide insights to management for decision-making. Identify new business opportunities and market trends to enhance sales performance. Ensure adherence to company policies, sales processes, and regulatory requirements.
